COMMUNICATIONS & CONSENT
Clear communication. Respect for choice.
Our approach to customer outreach, commercial email, AI calling and requests to stop contact.
Commercial email
Our commercial emails should accurately identify the sender and purpose, use non-deceptive subject lines, include a valid mailing address and provide an effective unsubscribe method. We honor applicable opt-out requests and maintain suppression records. Professional contact information by itself is not a representation of consent.
AI and artificial-voice calling
AI-generated voice calls may be subject to federal and state telemarketing restrictions. We do not treat a sourced, enriched or verified telephone number as permission to place an artificial-voice marketing call. Applicable consent, calling rules, do-not-call checks and campaign approvals must be documented before outreach.
Requests for a callback
Where the website offers an AI callback, the requester is presented with a separate permission and identifies the business telephone number and requested call purpose. Submitting a request does not schedule an automatic call. You can revoke consent by telling the caller to stop or by contacting support.
Caller identity and recordings
Our AI assistants should truthfully identify themselves as virtual assistants. Call recording is not assumed or enabled by this policy. Recording and retention require an approved process meeting applicable notice and consent rules.
Customer campaigns
Revenue Rescue assessments do not include customer outreach by default. A customer instructing LiveNestora to send messages or make calls must first enter a separate signed arrangement allocating responsibilities and documenting appropriate contact permissions.
Opt out and contact
Ask to stop LiveNestora marketing by emailing support@livenestora.com with the subject Marketing Opt Out. For privacy rights, visit the Privacy Rights Center. We may send essential service or legal notices as applicable even after a marketing opt-out.
Bishop Shop Enterprises LLC, DBA Live Nestora · 11 S 12th St, Suite 100, PMB 3113, Richmond, VA 23219 · support@livenestora.com
Last updated November 1, 2026. Terms of Service