Effective October 21, 2026 · Bishop Shop Enterprises LLC, DBA Live Nestora
Privacy, terms & responsible data use
Customer confidential data is excluded from our prospect-list products. Approved professional prospect information may be sold or licensed to business customers under the restrictions below.
Exercise privacy rights / Do Not SellThe Privacy Rights Center offers ready-to-send email request options for access, correction, deletion, sale opt-out, marketing opt-out and privacy appeals. You can also email support@livenestora.com directly. No account required; email submission does not constitute automatic fulfillment.
Privacy Policy
Who we are
Bishop Shop Enterprises LLC, a Virginia limited liability company doing business as Live Nestora (LiveNestora), operates livenestora.com. We serve U.S. businesses. Contact support@livenestora.com, call (855) 908-5523, or write to 11 S 12th St, Suite 100, PMB 3113, Richmond, VA 23219. This is a mailing address. This policy covers our website, inquiries, account administration and prospect-data services; customer-directed processing is also governed by the applicable service agreement.
Customer data and prospect lists are different
We do not sell or rent customer account information, confidential CRM records, customer-submitted lead lists, private communications or payment information. We use that information to deliver, support and secure services, communicate with customers and meet legal obligations. We do not add customer-submitted CRM records or newsletter subscribers to prospect lists for sale.
Prospect-data sales
Our prospect-list services involve selling or licensing professional contact information to U.S. business customers for relevant B2B purposes. This may include names, job titles, employers, professional email addresses, business telephone numbers, professional profile links, company websites and business locations, together with source and verification information. A sale or license of a prospect list is distinct from our processing of confidential customer data. Prospect-list sales may constitute sales of personal information under applicable law. We do not represent that all data is never sold or shared.
Information and sources
We receive contact and business details when you inquire, subscribe, request services or communicate with us. Customers may provide CRM records and engagement instructions. We research business information from professional or company websites and other sources whose terms permit the intended use; any third-party data license must separately permit redistribution before that data enters a paid list. Public availability does not itself establish resale permission. Website and hosting services may process technical information such as IP address, browser/device details, pages viewed and request/security logs. We use Vercel Analytics for website measurement, a hosted PostgreSQL database for recording newsletter subscription and opt-out preferences, Resend for delivering requested checklist emails and educational updates, and Google services for business email and scheduling. Where separately configured, HubSpot may be used for sales CRM or intake rather than the website newsletter. We may synchronize consented newsletter contacts and suppression preferences with Resend so applicable marketing opt-outs are honored. Relevant engagements may also use communications, AI and research providers; those providers receive information only in connection with the relevant service.
Purposes and recipients
We use information to respond to requests, deliver agreed services, research and verify business contacts, administer billing, measure website use, prevent abuse and comply with law. Prospect information approved for sale may be disclosed to business buyers seeking professional sales, marketing, partnership or recruitment contacts, subject to our Prospect List License. Other recipients include hosting, CRM, email, scheduling, communications, AI, research and payment service providers where needed for the engagement. We may disclose information at your direction, to professional advisers under appropriate duties, or as legally required or reasonably necessary to protect rights and security. A corporate transaction does not authorize use contrary to this notice or applicable law.
Limits on data use
Our prospect products exclude sensitive personal information, passwords, government identification numbers, financial account information, health information, precise personal geolocation, children's information and private consumer profiles. We do not offer data for credit, insurance, housing, employment-eligibility or other regulated eligibility decisions. A professional email or phone number is not permission to contact someone; buyers must establish the legal basis and required consent for their activities.
Your requests and choices
You may request access, correction, deletion or a copy of information about you, or ask us not to sell or use your prospect information for outreach, by emailing support@livenestora.com with the subject Privacy Request. Identify the professional email, phone number or record concerned and the action requested. You do not need an account or purchase. An authorized agent may contact us; we may seek proportionate identity and authority verification. Do not send government ID, passwords or full payment details by ordinary email. We will not discriminate against you for exercising applicable rights. We respond within the period required by applicable law, explain any permitted extension or denial, and accept an appeal at the same address with the subject Privacy Appeal. Where applicable, you may also complain to your state attorney general or privacy regulator.
Opt-outs, suppression and signals
Request a sale opt-out, deletion or another applicable privacy right through the prominent link to our Privacy Rights Center, where you can prepare an email request to our support address. An unsubscribe request can also be sent there. Opening the email link does not submit a request; send the message to begin review. We retain minimal suppression information as needed to honor opt-outs and prevent a record from being reintroduced. We restrict opted-out records from future prospect-list delivery and communicate required corrections/deletions to relevant recipients as applicable. Where legally required, applicable recognized universal opt-out signals must be honored; an email request is available independently of browser signals. We do not treat newsletter subscription as consent to prospect-list resale, SMS marketing or AI calls.
Retention and protection
We retain information for the relevant business purpose, the engagement, required accounting/legal records and necessary suppression. Customer processing schedules specify export and deletion arrangements. Prospect records must be reviewed for continued relevance, source permission and suppression before delivery; information no longer needed is removed or de-identified unless a legal reason requires retention. Access is limited to the relevant business purpose. No website or system can guarantee absolute security. Contact us promptly about suspected misuse or an incident.
Cookies, third parties and changes
Our site uses hosting and analytics services and includes a link/button for Google Preferred Sources. Third-party sites and services have their own notices. Browser controls may limit cookies; disabling necessary functions can affect the site. We do not authorize confidential customer data for unrelated advertising. This policy does not claim that every provider stores data only in the United States. Services are intended for adult business users, not children. Material changes will be identified by an updated date and additional notice or consent where required; changes do not retroactively authorize incompatible uses.
Terms of Service
Business operator and scope
These terms describe the services of Bishop Shop Enterprises LLC, DBA Live Nestora. Services and prospect-list licenses are available only to U.S. businesses. The person ordering must be at least 18 and authorized to bind that business. Service purchases require an accepted written order identifying scope, price, service period and the applicable terms version. Browsing, subscribing to insights or requesting a pilot does not itself create a paid engagement or authorize recurring charges. An existing signed contract is not changed retroactively by this page.
Services and expectations
We provide the revenue-recovery analysis, workflows, research or other deliverables described in the order. We perform agreed work with reasonable professional care. Revenue calculators, potential recovery amounts and AI outputs require human review and are not forecasts or guarantees. We do not promise revenue, appointments, sales, conversion rates or error-free data. Third-party systems and source records may change. Notify us promptly of a material service defect so we can investigate and correct or reperform the affected work; if it cannot reasonably be corrected, we refund fees attributable to unperformed or materially defective work, subject to mandatory rights.
Customer responsibilities and acceptable use
Provide accurate information, lawful system access and timely approvals. Do not impersonate, deceive, harass, discriminate, bypass access controls, introduce malware, misuse credentials or use data for unlawful purposes. Changes in scope, spending or outreach require written authorization. Each party remains responsible for its own legal duties. Customer instructions do not excuse our own unlawful conduct.
Confidentiality and ownership
Each party uses the other's confidential information only for the engagement, protects it with reasonable care and limits access to those who need it under appropriate duties. Exceptions cover information lawfully public, independently developed, already lawfully known or lawfully received without restriction. Compelled disclosures are limited to what is required, with notice where legally permitted. Customer retains its data and materials; we retain our pre-existing tools and methods. Upon full payment, customer-specific deliverables may be used internally for the customer's business, subject to disclosed third-party rights. Prospect data is licensed under the separate Prospect List License. No customer logo, testimonial or case study use without written permission.
Customer-directed processing
When processing customer CRM or lead data solely on customer instructions, we act as a processor/service provider; for our own administration and approved prospect-data products we act independently. The order must identify purpose, duration, categories, systems, approved providers, access and retention. Entrusted customer data is excluded from prospect-list products and unrelated advertising. Appropriate provider agreements and settings are required before processing begins. We assist with applicable rights and incidents and notify affected customers without undue delay of confirmed incidents affecting their data, as required by law and contract. Export and deletion arrangements must be agreed before accepting a CRM upload. Do not submit sensitive or regulated information unless separately agreed with suitable protections.
Outreach and AI
Contact verification does not establish consent, reachability, ownership or legal eligibility. No AI-voice marketing, bulk texting or recorded calling may launch without required consent and approval of the campaign. Apply calling hours, do-not-call, recording and opt-out requirements in the relevant jurisdictions. AI assistants must identify themselves as virtual assistants. Recording is off unless an appropriate notice/consent and retention procedure is approved. Commercial email must use truthful identity and subjects, required disclosures, a valid mailing address and a functioning opt-out. Hiring a vendor does not remove either party's own duties.
Liability limits
To the extent permitted by law, neither party is liable to the other for indirect or consequential losses or speculative lost revenue arising from an accepted order. Aggregate liability under that order is limited to fees paid or payable for that order in the twelve months before the event giving rise to the claim. These limits do not apply to fraud, willful misconduct, gross negligence, breaches of confidentiality or data-protection obligations, or liability that cannot lawfully be excluded or limited. Properly due payment obligations remain payable. Nothing waives statutory privacy rights, prevents regulatory complaints or immunizes a person for their own unlawful conduct. No personal guarantee arises merely from signing as an authorized company representative.
Suspension and termination
Either party may terminate for material breach not cured within fifteen days after written notice. We may immediately restrict unlawful use or a credible security threat, explain the basis where lawful and restore service reasonably promptly after resolution. Month-to-month cancellation follows the Payment Policy. If we discontinue service without customer breach, we refund unused prepaid recurring fees. Appropriate confidentiality, payment, data-handling and license restrictions survive termination.
Disputes, law and changes
Contact support@livenestora.com first so representatives can attempt good-faith resolution for thirty days, without delaying emergency relief or mandatory deadlines. Virginia law applies subject to mandatory law. Subject to jurisdiction, disputes may be brought in appropriate state or federal courts serving Richmond, Virginia. These terms contain no mandatory arbitration or class-action waiver. A signed order overrides a provision only when it clearly identifies the change. Material contractual amendments require mutual acceptance; an invalid provision does not invalidate the lawful remainder. Legally required protections prevail.
Payment, Cancellation & Refund Policy
Prices and authorization
The Revenue Rescue Pilot is advertised at $99 one-time. Starter is $299/month, Growth $599/month and Scale $999/month; the accepted written order confirms current scope, price, taxes, term and usage limits before purchase. Prospect-list prices and permitted uses are quoted separately. An inquiry is not a purchase. Work starts only after scope and payment arrangements are accepted. No automatic conversion from pilot to subscription, automatic upgrade or undisclosed recurring charge.
Billing and usage
Recurring services are billed monthly in advance only with affirmative authorization specifying amount or calculation and frequency. Nonrecurring invoices are due in fifteen calendar days unless otherwise agreed. Disclose telephony, messaging, AI and research charges and any budget before incurring them. Written approval is required to exceed an agreed spending cap or purchase a paid add-on. Do not send card numbers through email or AI conversations; use the agreed secure payment method.
Cancellation and renewals
Unless a clearly stated signed order provides a different commitment, subscriptions are month-to-month. Cancel by emailing support@livenestora.com before the next renewal. We confirm the final service date, stop future renewals and keep service available through the paid period unless earlier closure is requested. There is no additional cancellation fee. Fixed-term engagements do not automatically renew without express acceptance. Give at least thirty days' advance notice of recurring price increases and an opportunity to cancel before the new price applies.
Refunds and errors
If setup is cancelled before work begins, refund the setup payment. After work begins, retain only earned fees and approved nonrecoverable costs and refund the unused balance. Refund duplicate or unauthorized charges in full. Used subscription periods are not ordinarily prorated, except for unperformed service, material defects, discontinuation without customer breach or rights required by law. For prospect products, the order must define objective specifications, verification date and any replacement/refund window; a failure to convert a contact into a sale is not itself a data defect. Initiate approved refunds to the original payment method generally within ten business days; banks control posting time.
Disputes and late payment
Report suspected billing errors to support@livenestora.com. We investigate in good faith and pause collection of the disputed portion during review; undisputed charges remain due. This process does not waive statutory or card-network rights. No default late fee applies. Send a reminder and allow at least ten calendar days to cure before suspending for nonpayment. Do not obstruct an agreed data export to prevent cancellation. These rules do not retroactively amend existing signed orders.
Prospect List License & Responsible Use
Limited license
An accepted order licenses only the expressly identified approved records to the named U.S. business for its own relevant B2B activities. No resale, sublicensing, public posting, onward transfer, data-broker distribution or incorporation into another data product without separate express written rights. Do not assume unrestricted ownership of a list. Live Nestora may deliver only records with documented rights supporting that delivery.
Source permission comes first
A record is not sale-eligible merely because it is public, enriched, accurate or verified. Maintain source, retrieval/verification date, applicable terms or license, approved purpose, territory, suppression result and reviewer for each delivered record or traceable batch. Do not include customer-confidential records or newsletter subscribers. Hunter- or Seamless-derived records are excluded from paid lists unless written authorization from the relevant provider expressly permits the proposed resale. Public website terms, privacy obligations and other source restrictions must also be reviewed. Unclear rights mean hold the record, not approve it.
No consent warranty
A supplied email or phone number is not an opt-in, an introduction or permission for email, text, AI voice or recorded marketing. The buyer must establish and document required consent, relevance, lawful basis, suppression checks and channel-specific compliance before outreach. Honor unsubscribes and do-not-call requests across systems. Do not describe a contact as consented, exclusive or currently employed unless evidence supports that statement.
Prohibited uses
No harassment, stalking, phishing, credential abuse, deception, discriminatory targeting, sensitive profiling or consumer-purpose marketing. No use for credit, insurance, housing, employment-eligibility or other regulated eligibility decisions; this is not a consumer reporting product. No children, sensitive personal information, private consumer profiles or precise personal geolocation. No circumvention of privacy choices or suppressed records.
Accuracy, retention and rights
The order defines what verified means, when checks occurred and the remedy for objective errors. Verification is time-specific and never guarantees delivery, consent or results. Keep information only as necessary for the permitted purpose and protect access. Review corrections, deletion and suppression notices promptly, stop incompatible use, and propagate required changes to permitted recipients. Do not re-import opted-out records. Notify Live Nestora of suspected misuse or source-rights issues. We may suspend or terminate a license for unlawful use or a material license breach.
Release gate
No list is released until its source rights, U.S. business scope, prohibited-data checks, suppression review and accepted buyer license are documented. Assess applicable data-broker registration and privacy duties before entering a covered market; U.S.-only sales do not remove state obligations. List sales remain on hold wherever those prerequisites are incomplete.
Additional customer protections
Review our proposed Data Processing Agreement before sharing customer CRM records, Communications & Consent Policy before any outreach request, and Security & Trust statement. These documents supplement, but do not automatically amend, an existing signed order. The proposed DPA must be separately incorporated or executed before receiving customer records.