Customer data stays separate
Customer-submitted confidential CRM records are used only for authorized service delivery and are excluded from prospect-list products and unrelated advertising.
SECURITY & TRUST
Confidence should be earned, not claimed.
When working with sensitive business information, clear responsibilities and disciplined handling matter. Here is what customers can expect from LiveNestora.
Defined access and purposes
Our service orders identify agreed data uses and responsibilities. Approved providers and personnel must have a legitimate service purpose to access information.
Appropriate controls
We aim to use access restrictions, secure transfer arrangements and reasonable organizational safeguards appropriate to the data and engagement. Exact controls are assessed before sensitive onboarding.
Responsible communications
Our standard Revenue Rescue work does not authorize us to call or message your customers. Separate outreach requires an appropriate agreement and compliance review.
Payment separation
Checkout uses Stripe's payment interface. Customers should never email card numbers or provide payment credentials to an AI assistant.
Privacy & incident response
We provide a direct privacy-rights request channel and a contact for reporting suspected security incidents. Investigations and required notifications follow applicable law and agreements.
Reporting a suspected incident
Contact support@livenestora.com with the subject Security Incident Report. Avoid including passwords, sensitive customer datasets or payment credentials in the initial message. If the report relates to a customer engagement, include the company name and a safe callback method.
This page does not claim independent certifications, a zero-risk environment, a completed penetration test or compliance with every law. A service-specific data processing agreement may be required before customer-data transfer.